In what form will I receive the information?
You can receive information via text message, voice call, e-mail, social media or on other screens, such as digital bulletin boards.
You will receive a text or voice call when an urgent recommendation about sheltering or evacuating, for example, is being made. The authorities use this channel for urgent information because you will hear or see these messages faster than, for instance, an e-mail.
You will receive an e-mail when the information is not so urgent such as a storm warning for the next day.
Tip: If you complete your online profile as fully as possible, you will always stay informed, no matter what channel the government chooses to alert you.
1. Text message
A text message will be received from the number 1789.
This number is unique to BE-Alert. If you store this number in your phone, you are 100% sure that the text message is from BE-Alert.
You can also get a text message from the number 8686. This number will only send messages of public interest, such as a change in rubbish collection day. 8686 is a commercial number. So it is certainly possible that other companies are also using that number.
Tip: In your online profile, you can choose whether or not you want to receive messages of public interest.
2. Voice call
For a voice call, you will get a call from the number 04/126.96.36.199.
This number is unique to BE-Alert. If you store this number in your phone, you are 100% sure that the call is from BE-Alert.
If the government chooses to send an e-mail, you will receive it from the address firstname.lastname@example.org.
Tip: Mark this e-mail address as bona fide in your mailbox. This ensures that BE-Alert e-mails do not end up in your spam folder.